City Building has secured a prestigious European award for its commitment to deliver excellence throughout its organisation.
Quality Scotland, national partner of the European Foundation for Quality Management (EFQM) an organisation for driving performance improvement, presented its Committed to Excellence award to City Building. The award is presented once a year in recognition of companies that strive to reach sustainable excellence in the private, public and non-profit sectors.
During the assessment process to be considered for the award employees from all across the company took part, from apprentices to the executive director. Participants carried out a number of exercises such as understanding how effective the company’s deployment strategy is, looking at current strengths and opportunities and establishing a baseline position to measure progress over time. Following a number of assessments and interviews with managers and focus groups City Building secured the award for the first time.