SCP19-30 (£23,218 – £31,666)
An opportunity has arisen within the Repairs and Maintenance division for a temporary Planner/scheduler.
As an integral part of the Repairs & Maintenance division, you will control the scheduling of trades operatives and will be responsible for ensuring the effective utilisation of the mobile solution, compliance with all appointment requests and ensuring a suitable level of workload is available for each trade operative. You will require to be agile in the provision of this service based on daily occurrences that impact on planned arrangements and react to emerging situations.
You will continually monitor the planning board for access to and completion of works. Should delays occur due to customer service issues whilst the operative is in attendance, you will try first to dynamically reschedule the relevant repairs, however, where this is not possible you will manually intervene and will re-appoint to another operative within the agreed time slot. In addition, and where required you will source and order any special materials required to complete the task.
Ideally, you will have experience of working in a maintenance environment. You will have excellent interpersonal and communication skills and be customer focused and forward thinking in providing Customer Service Excellence. You will be fully conversant with up-to-date issues within the business area and have an innovative approach to new developments and advances in new technology.
Working hours are 37 to be worked flexibly to meet the needs of the Business.
If you feel you have the necessary skills and experience for this role, then please forward your CV along with a supporting statement to firstname.lastname@example.org no later than close of business on Wednesday 18 May 2022.