What We Do

City Buildings unique social ethos of building a sustainable future underpins our drive to deliver excellence across our diverse range of services.

Our mission is to contribute excellence in construction, repairs, maintenance, manufacturing and training to customers, our employees, partners, suppliers and the local communities in which we work.

We offer a diverse range of high-quality construction and manufacturing operations including:

  • Repairs and Maintenance
  • Design and Build construction projects
  • New House projects
  • Major Investment and Refurbishment
    Manufacturing
  • Specialist services

REPAIRS & MAINTENANCE

With excellence as one of our core values we will continue to find new ways to drive satisfaction and achieve satisfaction levels that are amongst the best in the country in delivering our repairs and maintenance services.

The majority of the repairs we carry out are straightforward and should be completed in a single appointment. Ensuring these repairs are completed quickly, at a time convenient for our customers and citizens are key drivers for satisfaction levels. Those key satisfaction drivers will be the foundation of how our service is structured and delivered.

Our service delivery will be based on what customers and citizens have told us are important to them:

  • We are always clear about what is planned for an appointment
  • We will not make a change to an appointment unless it is agreed in advance and is convenient for them.
  • We will not leave a repair without advising what will happen next and when.

We are supported in delivering our repairs and maintenance service by a comprehensive customer service excellence workforce training programme to ensure our workforce are clear on their role in ensuring excellent communication with customers, citizens and clients.

Our approach to the delivery of repairs and maintenance is simple and underpinned by 5 key aims:

  • Community focused repairs service
  • Exemplar levels of technical standards and experience
  • Modern lifestyle aligned services that are convenient
  • Sustainable operating model combined with community initiatives
  • Empowering and enabling our workforce with a “think yes to do the right thing” approach.

CONSTRUCTION​

Our simple philosophy of building a sustainable future combined with our commitment to developing and promoting best practice, means we will always be able to add value to building projects and works programmes.

We have extensive experience in construction and design of primary schools, nurseries, accommodation projects which are all delivered by our team of skilled professionals to ensure we exceed your expectations.

We are involved in a diverse range of building projects and work programmes, including:

  • Primary schools
  • Sports, community and training facilities
  • Care homes and other support accommodation
  • New house building
  • City Building’s Training College

VOIDS & INVESTMENT WORK

To ensure we are contributing to tackling the housing emergency in Glasgow we are maximising the number of homes available for use.

The timely turnaround of void properties is crucial to making as many homes as possible available to reduce timescales.

Our specialist teams provide a one stop shop service, are able to identify the necessary repairs and maintenance required to ensure properties are fit for purpose quickly.

We work closely with housing officers and clients to quickly agree programmes of work and use our multi trade teams, including specialist areas of asbestos, electrical and gas trade operatives to implement clear work plans within agreed timescales.

Our investment teams have the scale and flexibility of our multi-disciplinary workforce with broad experience to allow us to deliver complex projects of all scope and size across a variety of built forms. These teams are able to offer expertise for refurbishments of any size.

COMPLIANCE SERVICES

We offer one of the most comprehensive compliance works in the country. Our compliance services are wide ranging and cover:

  • Asbestos
  • Gas Safety
  • Boiler Servicing
  • Smoke Detector Testing
  • Fire Door Compliance
  • Emergency Lighting
  • Legionella Control
  • Portable Appliance Testing (PAT)

All our experts are accredited by the appropriate safety compliance organisations and work within homes, iconic buildings, sports and community facilities.

HERITAGE MAINTENANCE

Glasgow is world renowned for our heritage buildings across the city. We play a key role in the future sustainability of these buildings.

Our specialist construction and investment teams work hard to ensure the skills are available to protect our heritage buildings for future generations.

This includes the delivery of skills required to deliver the ambitious goals towards achieving net zero in Glasgow by the retrofit of renewable technologies.

Our dedicated team of experts who can manage and maintain these beautiful buildings work closely with colleagues in Glasgow City Council to identify a range of support to ensure they are maintained to the highest standards.

Our recent work includes:

  • Mitchell Library
  • Provands Lordship
  • City Chambers
  • Gallery of Modern Art (GOMA)
  • City Hall

RETROFIT & SUSTAINABILITY

As the nation moves towards more sustainable energy sources, City Building is supporting both new and historic buildings in making the transition to a net zero future.

We offer bespoke solutions and training and work closely with our supply chain to maximise the sustainability of the materials we use and are currently establishing a baseline of the whole-life carbon emissions associated with their products. We leverage our size and scale to promote innovation and reduce carbon emissions within our supply chain.

We have set our own performance measures to make our own contribution including reducing our own carbon footprint, energy consumption and are maximising our Training College to upskill our workforce in zero carbon systems.

MANUFACTURING

Royal Strathclyde Blindcraft Industries (RSBi) is a distinctive organisation with unique resources and is the manufacturing division if City Building. Specialising in a wide range of products, RSBi is also dedicated to making a difference in the community.

From its roots as a supported factory for the visually impaired, RSBi today is committed to providing opportunities for people with disabilities. RSBi is one of the country’s leading examples of social enterprise, combining commercial success and quality products with socially responsible practices.

RSBi offers comprehensive design and manufacturing services for:

  • Kitchen units, doors and adapted furniture for customers with individual needs.
  • IPS cubicles and vanity units.
  • Student and furnished accommodation furniture.
  • Office and educational furniture.
  • Bespoke storage solutions.
  • UPVc windows and doors
  • Curtain walling

Training

As one of the country’s leading providers of craft apprenticeships and training, we understand how the right training can make all the difference to your ultimate business success  We recognise the strategic importance of training towards improved service delivery to our customers.

In today’s fast-paced commercial business environment organisations require well-trained and highly-skilled professionals with the right skills, qualifications and attitude to meet the competitive challenges of the modern commercial market.  Our unique combination of high quality training and on-site experience on a wide range of projects means we are well placed to help you meet your business objectives.

We work in partnership with local colleges to ensure a wide ranging contemporary training programme is available to ensure the optimum balance of training and development workshops support business investment in people and resources.

Our fully-equipped SQA-approved College and Learning Centre combine practical workshops and classrooms, using the latest IT equipment for example Smartboards and Internet connectivity, to provide an excellent education experience for learners to gain on-the-job experience.

City Building enjoys a long track record of delivering high quality training and apprenticeship services to both public sector and commercial organisations; while benefiting from continuing experience in training and support for people with disabilities through RSBi, one of the largest supported employment facilities in the UK.

Speak to one of our team to find out more.