City Building provides a range of repairs and maintenance, manufacturing, construction and refurbishment activities for Glasgow City Council and Wheatley Housing Group’s citizens and customers as well as other public, private and third sector organisations.
City Building operates both the largest construction craft apprenticeship programme in Scotland, and Royal Strathclyde Blindcraft Industries (RSBi), one of the largest supported manufacturing businesses in Europe, around 200 people, more than 50% of whom have a disability.
Our accreditations include, ISO45001, ISO 14001 and ISO 9001:2015. We are current recipients of a Queen’s Award for Enterprise Promoting Opportunity and Investors in Young People Platinum award. Both these accolades recognise our focus on investing in and growing a skilled staff base.
An exciting opportunity has arisen within City Building for a Planner Scheduler 4 on 4 off.
The Planner/Scheduler role is a key member within the Repairs and Maintenance Division of City Building Glasgow and will contribute to the provision of an excellent customer experience and an efficient repairs and maintenance service within the Wheatley Housing Group stock.
As an integral part of the Repairs and Maintenance team, the Planner/Scheduler will control the scheduling of trades operatives and will be responsible for ensuring the effective utilisation of the mobile solution, compliance with all appointment requests and ensuring a suitable level of workload is available for each trade operative. You will be required to be agile in the provision of this service based on daily occurrences that impact on planned arrangements and react to emerging situations.
As a Planner/Scheduler, you will work alongside the team and your training will enable you to continually monitor the planning board for access to and completion of works and where required release previously retained availability to meet demand. Where spare capacity is shown, you will allocate work from the non-appointed category. You will ensure all resources are utilised effectively at all times.
During out of hours you will be required to liaise with all clients and customers. You will have to call handle, raise repair lines and allocate them accordingly.
You will demonstrate excellent organisation, interpersonal and communication skills and be proactive in providing excellent customer service. You should have a demonstratable track record in service delivery and scheduling of repairs. You must be customer driven to meet the Customer Service Excellence in support of the My Repairs programme. You must be confident in taking calls and answering emails.
You should have a commitment to planning and repairs and a capability to handle difficult and complex situations while in a fast-paced environment. Demonstrating a positive attitude and a commitment to meeting both team and organisational goals, taking initiative to make well informed decisions.
You will be required to have a flexible approach to this role. Your contracted hours of work will be 40 hours per week on a 4 on 4 off basis to be worked to suit the needs of the business.
This position is fixed term for 12 months (Maternity Cover).
As an employee of City Building, you will receive the following benefits:
– A rewarding career with a competitive salary.
– Access to contributory pension scheme – Strathclyde Pension Fund.
– Excellent annual leave entitlement
– Enhanced maternity, paternity, and adoption/shared parental leave.
– Access to excellent health and wellbeing initiatives.
– Access to a discounted gym membership.
Please refer to the role profile for further details on the role however if you would like to have an informal chat about the role then please contact:
Paul Hanlon Tel No: 0141 287 2206
If you feel, you have the necessary skills and experience for this role then please forward your CV and a completed supporting statement to the People Services Team recruitment@citybuildingglasgow.co.uk by midnight on Sunday 23rd November 2025.